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    I want to organize my emails into named folders in Zoho

    Asked by mike on April 19, 2015 at 11:58 AM

    I've emailed Zoho many times, if a reply is received it refers me to HELP...................................... nothing helps!

    This seems to be the philosophy of a dictator to me? Possibly setting you up to pay for something?

    Anyway reading some comments here at least I'm not the only 1 who has never mastered sorting my emails into NAMED FOLDERS.

    It also seems answers from Zoho get out of the problems by saying 'it was never intended'?

    I'm actively looking for a substitute apart from Gmail!

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    Answered by raul on April 19, 2015 at 01:23 PM

    I'm sorry, but I don't understand the issue you're having.
    It seems to me that you want to sort your emails in Zoho into folders like you can do in gmail where you can mark them with a label and filter your emails by the labels you want to see, is that correct?

    If so, unfortunately, there's no much we can do about it since this is out of our scope. But, maybe you can check yahoo email which provides this functionality if you don't want to use gmail.

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    Answered by Lucy Beck  on April 26, 2015 at 05:57 AM

    I dont completely understand your issue, but I think you are talking about auto filing of incoming emails into named folders in Zoho Mail. This functionality should be available in all versions of the product including the free mail client.

    You need to go settings, then in the my preferences section choose Mail Organisation and Filters.

    Click on Add Filter and create the "rules" for filtering emails into folders. when you have created the rules you require, click on the run through filters and it will go through your inbox and file accordingly all historical emails. All incoming mail will be processed on receipt. Screenshots attached - I hope this helps.

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    Answered by raul on April 26, 2015 at 11:25 AM

    @Lucy Beck

    Thank you for sharing this information with us.
    I'm sure it will be helpful for Zoho users.