What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Automatic upgrade?

    Asked by hbprodirect on November 09, 2011 at 03:48 PM


    At the moment I use the basic plan. Do you contact users before they reach the maximum 10 payments they can receive, in order for them to upgrade so they don't lose custom?

    Kind regards

  • Profile Image

    Answered by fxr on November 09, 2011 at 06:34 PM

    Hi Hughie,

    You will be notified via email when you are approaching any of your limits.

    Hope that helps.