What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my test form differ from the results in the confirmation email

    Asked by Quintaria Brunson  on April 19, 2015 at 07:31 PM
    test form email in
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    JotForm Support

    Answered by Welvin on April 20, 2015 at 04:41 AM

    Hi Quintaria,

    If you mean the form design, unfortunately, they are not the same by default. In the form notification email, you will receive the questions and answers in columns. You have to code the design in HTML if you want the notification email template to look like your form design.

    Please get back to us if you need further assistance.

    Thanks