Form fields are not showing in the email notifications

  • nunopt
    Asked on April 20, 2015 at 4:56 AM
    I see that some fields that I do not get in my email client, are showing in the jotform entry box...not all...but at least more than the ones I get in my
  • Jan
    Replied on April 20, 2015 at 9:58 AM

    Hi there,

    If I understand you correctly, are you referring to the email notifications? The email notifications is the email alert you received once someone submitted from your form. You can customize and control the notification using the email builder. Here's a guide:

    1.Click the "Emails" button and open the notification.

    Form fields are not showing in the email notifications Image 1 Screenshot 30

    2. The email builder will open and from here, you can edit or customize the subject title, the content and the answers in the notifications that you will receive.

    Form fields are not showing in the email notifications Image 2 Screenshot 41

    Hope this helps. Thanks!

  • nunopt
    Replied on April 28, 2015 at 12:48 PM

    Hello

     

    I am not talking about notifications.

    I am talking about something very strange that is happening and I have tried to explain again in another question since in this question I clearly was not able to explain.

    However the issue is so very strange, it´s difficult to explain.

  • Kiran Support Team Lead
    Replied on April 28, 2015 at 2:55 PM

    Okay. I see that you have opened a new thread http://www.jotform.com/answers/560468 here on this thread which shall be addressed shortly.

    Thanks!