JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
May I know what form you are referring to? Also, is your form embedded on a website? If it is, I would recommend that you re-embed it using the iFrame code instead, here's a guide on how to get it: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Do let us know if it works.