What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform not saving form

    Asked by DThalasitis on April 20, 2015 at 02:57 PM

    It is taking upwards of 30 minutes to save changes to my form and sometimes they are not saving at all.  

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    JotForm Support

    Answered by BJoanna on April 20, 2015 at 03:37 PM

    I do not facing performance issues that you mentioned. The form builder seems to be stable.

    Can you please try the service in any other browser to see if that makes any differences?

    Maybe you have network problems. 

     

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    Answered by DThalasitis on April 20, 2015 at 03:44 PM

    It sure doesn't work on Safari--all typeface is compressed.  I'm using google chrome.

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    JotForm Support

    Answered by BJoanna on April 20, 2015 at 04:02 PM

    May I suggest to first clear your browser and forms cache, log back in and see if that will fix the problem. If after that you are still unable to save changes and see it on preview, please let us know which forms you are having problems with.