What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After filling in Credit Card details, form is stuck on "please wait"

    Asked by kamilam on April 20, 2015 at 04:07 PM

    My customer says when after the fill out credit card # on my form, it doesnt go to the success page after and just freezes with please wait. I sent this email but still havent received a reply..thanks

    Page URL:
    http://www.snapitstyleit.com/get-started/

    please wait Freezes fill credit
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    Answered by Carina on April 20, 2015 at 05:14 PM

    I located your other thread but my colleague Jonathan replied in the same day:

    http://www.jotform.com/answers/555044 

    It seems that you are not receiving the forum notifications, so I'm sending a copy of this reply to your email.

    If the problem persists please use the above url to update the thread.

    Thank you