What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've just paid for the premium and nothing changed?

    Asked by emeraldisle on November 10, 2011 at 12:07 AM

    Hi, I've paid for the premium which is $9.95 per month,
    and my account still showing "free" and asks me to upgrade.
    Please fix this asap. Thanks.

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    Answered by emeraldisle on November 10, 2011 at 12:19 AM
    I only have one space left!! Please help!!!
  • Profile Image
    JotForm Support

    Answered by seyhuns on November 10, 2011 at 02:39 AM

    Hello emeraldisle,

    You are already Premium user. Please re-login if you still see "free" on your account page.

    Thank you.

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    Answered by emeraldisle on November 10, 2011 at 02:57 AM

    Oh thanks! =)