What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Different between SSL Secure Submissions and monthly submissions

    Asked by kacrealtyllc on April 20, 2015 at 07:17 PM

    Could you tell me the difference between the SSL Secure Submissions and monthly submissions? I have the free account and I was notified that I have almost reached my limit. When I looked at the details of the free account I noticed we can have 100 monthly submissions (which we don't even come close to) but only 10 SSL Secure submissions.

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    JotForm Support

    Answered by jonathan on April 20, 2015 at 10:28 PM

    Thank you for contacting us.

    To clarify, the FREE account is allowed up to 100 submissions per Month.

    The breakdown can be like this

    90 regular submission

    10 SSL submission


    10 payment submission.

    Both SSL and Payment submissions are up to 10 only per Month.

    If you exceed the limits of 10 (i.e. 11 SSL) within the month, you will not be able to received and send submissions on the account anymore. The account itself will be blocked.

    You can still logged in to the account to check your forms and data, but you will not be able to submit submissions on all the forms anymore.

    If you exceed 100 regular submissions (101 submissions) , it will be considered Overlimit also.

    The 100 submission limit comprise all the submissions (i.e 98 regular, 1 SSL, 1 Payment)

    Hope this help. Let us know if you need further clarification 

    You can also check for more details at the JotForm Pricing Page here.