What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have jotforms embedded in my website. The widgets are not working on 2 of them.

    Asked by HumanePinellas on April 21, 2015 at 01:41 PM

    The form is Marketing Request Form. The error says "Unable to resolve the server's DNS address." What does this mean?


    Page URL:

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    JotForm Support

    Answered by david on April 21, 2015 at 02:23 PM


    I checked your page in a few different web browsers and in each one the widgets appear to be working fine:

    Try clearing your browsers cache and cookies to see if that clears things up.  If it does not, if possible, trying using another browser.

    If you are still unable to get the widgets to load in your embedded forms, let us know and we will be happy to have another look.