I have jotforms embedded in my website. The widgets are not working on 2 of them.

  • HumanePinellas
    Asked on April 21, 2015 at 1:41 PM

    The form is Marketing Request Form. The error says "Unable to resolve the server's DNS address." What does this mean?

     

    Jotform Thread 556425 Screenshot
    Page URL: http://humanesocietyofpinellas.org/marketing-request-form/
  • David JotForm Support
    Replied on April 21, 2015 at 2:23 PM

    Hi,

    I checked your page in a few different web browsers and in each one the widgets appear to be working fine:

    I have jotforms embedded in my website Screenshot 20

    Try clearing your browsers cache and cookies to see if that clears things up.  If it does not, if possible, trying using another browser.

    If you are still unable to get the widgets to load in your embedded forms, let us know and we will be happy to have another look.