What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is a sub user account?

    Asked by Haltonbus on April 21, 2015 at 03:39 PM

    In looking at your pricing options, what is a sub user account?  I'm comparing the premium to the economy packages.

    user account sub sub user account sub user
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    Answered by Ben on April 21, 2015 at 04:24 PM

    Sub user account is a great feature that lets you have other people access your account from within their own (sub) account, but only with the limitations that you set for them - like which forms you would like to share and if they can edit the forms or only see the data submitted.

    For example, if you want a webdesigner to create and edit your form, you just have him as a sub account user and allow him access to specific folder or specific form and they can never see the data.

    On the other hand you might have people that should collect the data to process it for you, but they often "break" (change) something in the form along the way, so you add them as sub user accounts that can only take a look at the specific or all forms submissions and separate the one from the other.

    You can see some more details about sub user accounts here:

    How to Share Forms with a Sub-Account User

    Creating Sub User accounts (with screenshots)