What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email has changed. How can I update my user profile information?

    Asked by pattyo on April 22, 2015 at 12:08 PM
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    Answered by bokid on April 22, 2015 at 12:26 PM

    I'm not a member of JotForm staff, but I have successfully changed my email on the My Account page, under Profile tab:


    You may need to scroll a bit down the page to see the email field.

    Kind regards.

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    Answered by pattyo on April 22, 2015 at 12:32 PM

    Thank you so much!

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    JotForm Support

    Answered by Aury on April 22, 2015 at 12:36 PM

    Thank you @bokid, and you are correct, that is the way to successfully update new e-mail. I can only add the following image:


    Do not forget to click on Save button, and you are done.