My email address associated with the account is k***********f@gmail.com

  • Khulood
    Asked on September 25, 2023 at 5:46 PM

    My email address associated with the account is k***********f@gmail.com

  • Marlon_T Jotform Support
    Replied on September 26, 2023 at 2:30 AM

    Hi Khulood,

    Thanks for reaching out to Jotform Support. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these things above to reviewers@jotform.com with Thread #5570458 as your subject and we’ll let you know about the status of your account after we’ve done a thorough review of them.