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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wix.com embedded form does not redirect to PayPal payment page

    Asked by canerkaraahmet on April 22, 2015 at 01:08 PM

    http://form.jotformeu.com/form/51103883487358

     

    Could you please help me how to make paypal payment page to not open through pop up without pro account? İ dont mind if its not on the same page but with pop ups it will be blocked in most of the peoples computer?

    payment page paypal form wix.com form
  • Profile Image

    Answered by Carina on April 22, 2015 at 02:18 PM

    I tested the form and the Paypal page opened on the same page:

    Is the form embed on a website? If so please let us know the website's url so we can run further tests.

    Let us know if we can assist you further.   

  • Profile Image

    Answered by canerkaraahmet on April 22, 2015 at 02:24 PM

    Hello Carina,

    www.canerkaraahmet.wix.com/caneryeni

    On the website, after the form is filled and submited, it is opening the pay pal page as pop up and on most browsers pop ups are blocked and it is asking permission from the user to open up the payment page which is not so good.

    İ would be so happy if you assist.

    THanks a lot

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    JotForm Support

    Answered by Mike on April 22, 2015 at 04:03 PM

    I can confirm that we do not show pop-ups, so the issue is related to the way how Wix is processing the embedded form. We would like to suggest contacting Wix Support to see if they can help in this case.

    Let us know if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by canerkaraahmet on April 24, 2015 at 10:16 AM

    Thanks guys.

    I will be contacting them accordingly.

    C

  • Profile Image

    Answered by Carina on April 24, 2015 at 11:24 AM

    Thank you for updating us.

    If you need further assistance please let us know as we're here to help.