Shipping Amount Change

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    Asked on April 22, 2015 at 11:19 PM

    I have a form in which I placed an amount for shipping, however that amount has changed.  I have tried to edit the amount, but it keeps showing up with the old amount instead of the new amount I tried to replace it with.  It won't change.

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    Answered on April 23, 2015 at 07:16 AM


    I was able to add it to your form and can change the pricing without any problem. I tried it to this form from your account:

    If changing doesn't work for you, I would

    suggest  clearing your browser's cache and cookies for Jotform. Login again to your account and edit the form, let us know if you still can't change it or if saving still doesn't work for you.


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    Answered on April 23, 2015 at 11:44 AM

    Great, thank you.  I got that one figured out.  Now I am not receiving submissions!


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    Answered on April 23, 2015 at 12:37 PM

    I moved this last message to a new thread as it is a new subject. You can see your answer here: 

    Let us know if we can assist you further.