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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Required Matrix Field is not working

    Asked by martinbond on April 23, 2015 at 12:10 AM


    Still not working, same errors. Done all your suggested solutions. 

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    JotForm Support

    Answered by Welvin on April 23, 2015 at 07:55 AM


    The only thing is that your screenshot is cropped when you fill the form and show us the error. Let's start anew. 

    a. Clone the original form http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account.

    b. Make that matrix required again and send us the link here so we can check it thoroughly in your account, not our clone version of your form.

    I look forward to your reply.


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    Answered by martinbond on April 26, 2015 at 02:08 PM
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    JotForm Support

    Answered by jonathan on April 26, 2015 at 03:57 PM

    I suggest you just continue responding on the original thread http://www.jotform.com/answers/556092

    I checked your jotform http://www.jotformpro.com/form/51090581428959 and I found that the matrix field you mentioned was NOT set as a *Required field on the form.

    Please try updating the matrix field using its property and set the *Required option to 'Require an answer on every cell'

    Follow the screenshot below


    Again, please respond on the original thread here http://www.jotform.com/answers/556092

    I also have copied my answer to that thread.