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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I created a form, but when I go to get the link for the form, it says it cannot be found.

    Asked by dianehayes on April 23, 2015 at 04:16 PM

    The url it gives for the form looks a little squirrely:   https://secure.jotform.us/dianehayes/http://www.graduatesform so I'm not surprised that it isn't working. What should I do?

     

    Thanks,

    Diane Hayes

    JotForm www thanks secure.
  • Profile Image
    JotForm Support

    Answered by david on April 23, 2015 at 05:38 PM

    Hi,

    I checked your form and the custom URL is currently set to https://secure.jotform.us/dianehayes/http://www.graduatesform

    Since this is very much so not a proper URL, it is no surprise it is not working.  To create a custom URL, you need only add the additional text you would like to add to the URL, not the full URL:

    https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form

    Yours currently has the full URL in the field, rather than just additional text:

    Removing the http://www. portion of your entry in the custom URL field should allow for the link to your form to function properly.

    If you have any further questions, let us know and we will be happy to help.