- dianehayesAsked on April 23, 2015 at 04:16 PM
The url it gives for the form looks a little squirrely: https://secure.jotform.us/dianehayes/http://www.graduatesform so I'm not surprised that it isn't working. What should I do?
- JotForm SupportdavidAnswered on April 23, 2015 at 05:38 PM
I checked your form and the custom URL is currently set to https://secure.jotform.us/dianehayes/http://www.graduatesform
Since this is very much so not a proper URL, it is no surprise it is not working. To create a custom URL, you need only add the additional text you would like to add to the URL, not the full URL:
Yours currently has the full URL in the field, rather than just additional text:
Removing the http://www. portion of your entry in the custom URL field should allow for the link to your form to function properly.
If you have any further questions, let us know and we will be happy to help.