What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
As I check your account dancat22, I see that the account is active, holding Premium status and is in good shape. Please let us know if you are referring to a different account. If you can provide us with some more information on the issue that you are experiencing possibly with a screenshot, we will be happy to provide you with necessary assistance.