I can't access my forms. IP address is blocked. I'm losing business.

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    Lawrence D. Burroughs II 
    Asked on April 24, 2015 at 10:12 AM

    I can't access my forms and am not sure why. I can't send the link to forms I've created and am losing business as a result. I can't find a number to call and am a bit panicked. 

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    david
    Answered on April 24, 2015 at 12:05 PM

    Hi,

    I checked your account and it appears to be active.  I tried to whitelist the most recent IP address associated with your account and it was not in the ban list.  If you could let us know your IP, we will be happy to remove it from our ban list.