What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    hi i have closed an email account and cant get my password for an account i have with you but need to accesss

    Asked by tellybeans on November 11, 2011 at 04:41 AM
  • Profile Image

    Answered by allanftd on November 11, 2011 at 09:28 AM

    Hi there,

    To verify your identification, may we ask for the old email address that is registered in JotForm. Kindly provide also your new email address so that we can send instructions to reset your password to that new email address.

    We'll await your response so that we can further assist you.