- mrmbeardAsked on April 24, 2015 at 02:05 PM
I noticed that anybody with the link to an uploaded file can access the file. Is there any way to restrict access from anyone but the form creator/administrator?
If this is not possible our organization may have to suspend our use of JotForm due to the inability to protect our form users' privacy.
- raulAnswered on April 24, 2015 at 03:41 PM
As far as I know, the URLs for uploaded files are public which mean that they cannot be password protected.
But, as a workaround you could integrate your form with Google Drive or Dropbox which allows you to restrict the access to uploaded files, this way you could delete the submission (automatically if you want to) from your account and this would also delete the uploaded file (from your JotForm account) or you can edit the submission and remove the file(s) only.
Let us know if this helps.
- mrmbeardAnswered on April 24, 2015 at 05:04 PM
Thanks for the quick response Raul, we'll give this a try
- raulAnswered on April 24, 2015 at 05:10 PM
Please let us know if we can be of further assistance.
- JotForm SupportBDAVIDAnswered on November 02, 2016 at 12:31 PM
Update: you can now put a restriction to make the links accessible only when you are logged into your JotForm account, please check this blog post for more details: https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure