What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you restrict access to links for uploaded data?

    Asked by mrmbeard on April 24, 2015 at 02:05 PM

    I noticed that anybody with the link to an uploaded file can access the file.  Is there any way to restrict access from anyone but the form creator/administrator?

    If this is not possible our organization may have to suspend our use of JotForm due to the inability to protect our form users' privacy.

    form creator JotForm protect
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    Answered by raul on April 24, 2015 at 03:41 PM

    As far as I know, the URLs for uploaded files are public which mean that they cannot be password protected.

    But, as a workaround you could integrate your form with Google Drive or Dropbox which allows you to restrict the access to uploaded files, this way you could delete the submission (automatically if you want to) from your account and this would also delete the uploaded file (from your JotForm account) or you can edit the submission and remove the file(s) only.

    Let us know if this helps.

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    Answered by mrmbeard on April 24, 2015 at 05:04 PM

    Thanks for the quick response Raul, we'll give this a try

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    Answered by raul on April 24, 2015 at 05:10 PM

    You're welcome.
    Please let us know if we can be of further assistance.

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    JotForm Support

    Answered by BDAVID on November 02, 2016 at 12:31 PM

    Update: you can now put a restriction to make the links accessible only when you are logged into your JotForm account, please check this blog post for more details: https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure