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oneliferescueAsked on April 24, 2015 at 2:09 PM
We run a non-profit rescue and have encountered a problem with our adoption application. We've noticed that it doesn't work when people try to use it from their phone. Is there a way to fix that?
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David JotForm SupportReplied on April 24, 2015 at 3:42 PM
Hi,
Occasionally forms embedded using our regular Javascript embed method do not play nice on mobile. Especially when it comes to apple devices. In this case, I usually recommend trying the iFrame embed method instead:
http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
This usually allows for the form to work on most mobile devices. If it does not, let us know and we will be happy to have another look.