Is there a way to make JotForm compatible for smart phone usage?

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    oneliferescue
    Asked on April 24, 2015 at 02:09 PM

    We run a non-profit rescue and have encountered a problem with our adoption application. We've noticed that it doesn't work when people try to use it from their phone. Is there a way to fix that?

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    david
    Answered on April 24, 2015 at 03:42 PM

    Hi,

    Occasionally forms embedded using our regular Javascript embed method do not play nice on mobile.  Especially when it comes to apple devices.  In this case, I usually recommend trying the iFrame embed method instead:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    This usually allows for the form to work on most mobile devices.  If it does not, let us know and we will be happy to have another look.