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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How I do I integrate credit card payment through paypal properly

    Asked by ArmstrongTennisAcademy on April 26, 2015 at 05:46 AM

    Hi there

    I am trying to integrate credit card payments through paypal using the paypal pro widget from JotForm.  I had set it up and thought that it was done properly.  However, when I click onto the button for "visa,mastercard,Amex", it bounces back with a message that said Invalid Configuration.  The PayPal button works fine.  Here is the link to my form.


    Can you review that it is set up properly.  If not, what further steps do I need to take.  Do I have to do something as well to my paypal account for the integration to happen.

    Please advise

    Thanking you in advance for your help

    Also, is there an issue with Jotform submission.  Many of my customers have tried to submit their registration form and when they press submit, the message is "please wait". And then it doesn't go through.  Is there a way to solve this problem as well.

    Thanks again

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    Answered by Shadae on April 26, 2015 at 12:37 PM


    The error that you received indicates that there is a configuration issue within your PayPal account, can you provide us with the complete error message that you receive and we would be able to better assist you.

    Please note: To use PayPal Pro you'll need to file a business credit application to Paypal for your account to be upgraded to PayPal Pro before you can start using that integration. This'll take up to an average of 5-7 work days to get approval.

    We do ask that you post on inquiry per thread, as such I have moved your second inquiry: http://www.jotform.com/answers/559281 

    Your inquiry will be addressed there.

    Thank you.