What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do I delete my account?

    Asked by LegalView on April 27, 2015 at 07:42 AM

    How do I delete my account, or company is closing?

  • Profile Image

    Answered by raul on April 27, 2015 at 11:09 AM

    I've checked your account and I see that you have a premium subscription currently active that is scheduled to end on May 20, 2015. On the mentioned date you account will be downgraded to a free plan which means that no further charges will be made.

    Once the account is downgraded we can delete it for you upon request, but you must be aware that when an account is deleted all its related information is lost which means that you won't be able to access the submitted information if the account is deleted.