What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to adminster Jot Forms

    Asked by nick on November 11, 2011 at 01:37 PM

    Good afternoon.

    A previous employee created templates using Jot Forms and they are published through you. I work for Great Expressions, and none of the current employees not how to create, edit, or administer this application. Please give me a call @ (248) 203-1100 ext 71197.

     

    Nick

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    Answered by yasinco on November 11, 2011 at 01:57 PM

    Hi Nick

    We/JotForm does not do phone support and also jotform is a very easy tool, you join, make forms, and publish the forms to your website while our support team is here to help 24/7! Give a little more detail of what you want please.

    ~Yasin

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    JotForm Support

    Answered by idarktech on November 11, 2011 at 04:45 PM

    Hi Nick,

    First off, Thank you for using JotForm. At the moment, we are not doing Phone Support, but this is our support forum where you can post your questions. So, if you have problems encountered or need an assistance, just post your questions here and our team will be more than happy to help you.

    We also have our User Guide for step by step tutorials and FAQ Section which contains all our most frequently asked question.

    If you need further information, please feel free to let us know. Thank you so much and have a great day!

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    JotForm Support

    Answered by Mike_T on November 11, 2011 at 04:50 PM

    Hello Nick,

    As far as I understand, you do not have an access to mentioned JotForm account. If that is correct, you may try to contact your previous employee and ask him/her to change account associated email to yours and provide you with the password, then you will be able to log in and manage existing forms/templates.

    Please feel free to contact us if you need any other assistance.