What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    In the free model I can send only 100 forms month?

    Asked by Anderson on April 27, 2015 at 10:24 AM

    Good day.

     

    I really liked the platform of you and I wonder if the free plan we are limited to 100 items a month?

     

    If I create more than one way and they are being used, the 100 items apply to all or is individual?

     

    I buy once the plan or need to pay monthly?

     

     

     

    Att.

     

    Anderson

    in create items platform pay monthly
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    JotForm Support

    Answered by ashwin_d on April 27, 2015 at 12:12 PM

    Hello Anderson,

    I really liked the platform of you and I wonder if the free plan we are limited to 100 items a month?

    I am not sure what you call an item but if it is account then yes, your understanding is correct. 

    Please be noted that in free account, you can only receive up to 100 non secure, 10 SSL / secure & 10 payment submission per month. You are also entitled to receive up to 100 MB of uploads as well. If any of the limits is reached, all your forms will be disabled.  You can create any number of forms in your account but all the forms put together can receive only 100 submissions per month.

    To activate your account again, you will have to upgrade your account or wait for the first day of next month when the submission counters are reset. Please be noted that unlike submission counters, upload limits are not reset every month. To free up your upload storage space you will have to delete the submission records which has file attached. Deleting a submission record will also delete the attached file as well.

    If I create more than one way and they are being used, the 100 items apply to all or is individual?

    You can create multiple account in JotForm and each of the account can receive 100 submission per month. 

    I buy once the plan or need to pay monthly?

    Please be noted that JotForm is a subscription based service and not a one time payment. You can upgrade your account to either monthly, yearly or bi-yearly subscription. 

    Hope this answers the query.

    Do get back to us if you have any questions.

    Thank you!