Embed Feedback option will not display on my site

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    agabbydavis
    Asked on November 11, 2011 at 04:36 PM

    Hello,

     

    I would like the embed "Feedback" option to post on my site but it doesn't show up.  It shows up on my blogger but not my website..

     

    Here is what I want it to look like on my website:

    http://nobrokenhome.blogspot.com/2011/03/how-to-use-whuppins-spankins-as.html

     

    But it does not appear - http://www.nobrokenhome.com/ProductDetails.html

    I will try another page while I await your reply

     

    Thank you for your help..

    April

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    yasinco
    Answered on November 11, 2011 at 04:59 PM

    Hello April

    What website host are you using?

    ~Yasin

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    agabbydavis
    Answered on November 11, 2011 at 05:20 PM

    Hello,

    I use Intuit.. Homestead.. I've never had problems with them before nor with using Jotform..

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    yasinco
    Answered on November 11, 2011 at 05:23 PM

    Its ok its most likely not embedded correctly or combining woth another code, could you please make a seperate HTML area for that code!

    ~Yasin

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    agabbydavis
    Answered on November 11, 2011 at 05:25 PM

    What do you mean a separate HTML area.. When you place HTML in Intuit's Sitebuilder it automatically offers a separate HTML box to place code in.. so I'm a little confused. Thanks

    april

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    fxr
    Answered on November 11, 2011 at 05:28 PM

    There is an awful lot of javascript on that webpage. Most likely some javascript or css is conflicting with the JotForm code. There is just so much css & javascript, debugging (for the purpose of making JotForms feedback button work) your webpge would be an almost impossible task. 

    One thing you could try, however unlikely it is to work, is to get your JotForm script embed code, right to the very bottom of your webpages code, just before the closing </body> tag.

    If that doesnt work, we are probably best served trying to find a different solution rather than checking through all of your webpages javascript for possible conflicts with JotForm. 

  • Profile Image
    agabbydavis
    Answered on November 11, 2011 at 05:33 PM

    Thanks.. I thought about that as well.. I have a lot going on..including mp3 downloads, shopping carts, etc.   I tried it on the home page and same thing.. and that page has little going on..I also tried to bring it to the front of the other layers..

    I will definitely try to move it further down the page.. I am so stuck on this particular embed option.. I like the way it looks on the page..


    Thanks let me see..

    april

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    agabbydavis
    Answered on November 11, 2011 at 06:42 PM

    OMG it didn't work.. I am so disappointed.. so disappointed. I also tried to put the code in between the html header.. ugh..

     

    April

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    liyam
    Answered on November 12, 2011 at 02:58 AM

    When I checked your page, I did not find any proper feedback form script in it.  A feedback script should look something like this:

    <script src="//www.jotform.com/min/g=feedback" type="text/javascript">
    new JotformFeedback({
    formId: "0123456789",
    buttonText: "Sample Contact with confirmation page and send post data",
    base: "http://www.jotform.com/",
    background:'#F59202',
    fontColor:'#FFFFFF',
    buttonSide: "bottom",
    buttonAlign: "right",
    type:false,
    width: 700,height: 500});
    </script>

    But the italicized-bold part of the sample script that I shared is something that's missing in your code.  Can you please try re-embedding your code again and see if it works?

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    agabbydavis
    Answered on November 12, 2011 at 12:11 PM

    Jotform Support,

    You can't see the script because I removed it yesterday after it was not working.  I will put it in again so you can see it.. but I should inform everyone that I cannot see code because I use Intuit's sitebuilder.  I can put it in however I cannot see how its placed on the page.. I will call them to ask how to see html while designing my page.

     

    I will input the script again.  Thank you.

    april

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    allanftd
    Answered on November 13, 2011 at 02:11 AM

    Thanks April, please update us with the results. We appreciate your patience as we continue to look into this matter.

    Let us know if you have any other questions or concerns.

    Allan
    JOTFORM SUPPORT