What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, you can customize both email templates and the thank you page as per your desire.
You can see more about customizing emails that are sent to the people filling out your jotforms:
and you can see here how to customize the thank you messages:
If you have a question about one of the other, please do open a separate thread for each issue since we can only assist with one question / issue per thread.