Is JotForm officially HIPAA compliant? Can it be used in a compliant manner?

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    Asked on April 27, 2015 at 05:02 PM

    I'd like to use this for medical intake process forms.  Is the way it's stored HIPAA compliant?  Can the data be accessed by anyone other than myself?



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    Answered on April 27, 2015 at 05:12 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    Thank you for contacting us.

    Here at Jotform, we care about security, our services can be used in a secure way.

    Kindly take a look to the following link:


    You will find information on the HIPPA compliance subject.


    I hope this information helps.

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    Answered on April 13, 2018 at 10:05 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:32 AM

    Update: HIPAA is available for the Silver plan as well.