Where Can I found the e-mails I received from notifications?

  • rubensgallacio
    Asked on April 27, 2015 at 5:21 PM

    where can I find the emails sent to my blog?

    I did some tests and received no

     

  • Mike_G JotForm Support
    Replied on April 27, 2015 at 7:34 PM

    Hi, rubensgallacio, 

    There are ways for you to check if email notifications are emailed to you when users submit your form.

    However, let us check first your Notifier if it was set up accordingly as it may be one of the reasons why you are not receiving notifications. 

    Where Can I found the e mails I received from notifications? Image 1 Screenshot 70

    You may edit or you may also create your Notifier: Setting-Up-Email-Notifications

    Where Can I found the e mails I received from notifications? Image 2 Screenshot 81

    If you found out that you already setup your Notification email properly. 

    We now need to check if submissions are being done by your users.

    Go to your MyForms so you will be able to check submissions. (Please check the image below)

    Where Can I found the e mails I received from notifications? Image 3 Screenshot 92

    Then, check the bottom of the Submission page window to check if notifications were successfully sent you.

    Where Can I found the e mails I received from notifications? Image 4 Screenshot 103

    Another way for you to check that is by going to your JotForm's Account Settings. 

    Where Can I found the e mails I received from notifications? Image 5 Screenshot 114

    Then, 

    Where Can I found the e mails I received from notifications? Image 6 Screenshot 125

    That's it! That's how you would be able to check if email notifications are successfully sent to your email address.

    By they way, I have checked your website and found out that there is no form from JotForm embedded on it. You might want to check that also.

    I hope this helps. If, in case, you have further questions, please feel free to let us know and we will be glad to help you. 

     

    Thank you for using JotForm.

     

    Kind regards, 

     

    Mike_G