I've set the correct time zone for my account, but I cant seem to get my form to display PST. It always defaults to EST!

  • treejimmy
    Asked on April 27, 2015 at 5:48 PM

    How do I get my form to auto-populate with the correct time?  I've set the correct timezone for my account....but that doesn't help

     

  • jonathan
    Replied on April 27, 2015 at 7:23 PM

    Submission date/time is based on your account's time zone settings. 

    Here are the steps to change your time zone settings:

    1. Login to your account.

    2. Click on the person looking icon and then click on "Account"

    Ive set the correct time zone for my account, but I cant seem to get my form to display PST Screenshot 40

    3. In the account page, click on the "Settings" menu and then click on "edit" button:

    Ive set the correct time zone for my account, but I cant seem to get my form to display PST Screenshot 51

    4. Now you can select your timezone from the dropdown:

     

    Ive set the correct time zone for my account, but I cant seem to get my form to display PST Screenshot 62

     

    I see that you had already set your Timezone settings to America/Vancouver.

    BUT what I could not find is, an existing submission data on your forms. 

    Have you deleted the submissions? I suggest you also do a test submission again on your form, and then let us check the Submission Date/Time if it properly follows your account Timezone settings.

     

    Thanks.