Integrations with Infusionsoft shows empty dialog window

  • robertatlasmarketing
    Asked on April 27, 2015 at 5:49 PM

    Hi, Support. 

     

    When I try to bring up the Infusionsoft integrations tab it does not populate: http://screencast.com/t/dMd0dIEnspi

     

    What is the issue? 

     

    Thanks, 

     

    -Ryan 

  • jonathan
    Replied on April 27, 2015 at 7:12 PM

    Hi Ryan,

    Although I could not reproduced the same issue on my Form Builder, indeed there were already some(and very minimal) users that reported an exactly similar problem on the Infusionsoft integration the other day.

    But can you please try also this steps for a workaround.

    1. Make sure you are currently logged in to your account athttp://www.jotform.com/login

    2. Then, use the JotForm Infusionsoft App link 

    use the Get Now button to integrate.

    Integrations with Infusionsoft shows empty dialog window Image 1 Screenshot 30

     

    I was able to make the integration work on my form using the described procedures.

    Integrations with Infusionsoft shows empty dialog window Image 2 Screenshot 41

     

    Let us know how it works on your end.

     Thanks.

     

  • jonathan
    Replied on April 29, 2015 at 3:10 PM

    Hi Ryan,

    I see in your email response that you had this resolved already and you mentioned it working already.

    Please let us know if there are still issue.

    Thanks.