What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Condition to skip to any page does not work correctly.

    Asked by Ray Huang  on April 27, 2015 at 11:05 PM

    I've set up a form that requires the user to choose what they're filling and then take them to the page by pressing 'Next'

    I've set the following Conditions in the form:

    If the user select Internal Movement it should take them to Page 3; however, when we test this; it's taking them to next page instead. This goes for all the conditions we've set.

    The form was previously working until Monday so we're not sure what's causing the problem. I've duplicated and also recreated the form but the same thing happens.

    different different pages JotForm problem uploads next
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 28, 2015 at 01:29 AM

    Hello Ray,

    What is your JotForm account username or the email address you used in your account profile? I am unable to find any details with your email address ray.huang@charterhall.com.au.

    Alternatively you can also let us know your form ID / form URL and we will take a look. I did test this issue in my own form and I am unable to replicate it. The condition to skip to any page seems to work as expected. Please check the screenshot below:

     

    Please take a look at the following demo form and see if this works as expected:  http://form.jotformpro.com/form/51153378310953? Feel free to clone this form for a closer look at the conditions I have added. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Thank you!