How secure is information transferred via JotForm forms?

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    K. R. 
    Asked on April 27, 2015 at 11:45 PM


    I am considering JotForm as a tool to create forms for my customers to sign up for services my small business provides (a paid version). My website host/platform does not allow me to embed/add my own SSL certificate. I gather that JotForm does provide an option for secure SSL submissions of form content, and I wanted to confirm that embedding a JotForm form on a website with no encryption/SSL of its own would be a secure solution to my problem.

    When a user/customer clicks "submit", what happens to the data? Can I access it via a JotForm account securely? How would I go about doing that?

    Can a PDF of collected information be generated upon submission? Or would it be a spreadsheet? What format would the submission result be accessible as?

    Thank you in advance!
    K. R.

  • Profile Image
    Answered on April 28, 2015 at 02:06 AM


    Please review also the details from this post regarding security of form.

    There are ways to include security in the form using the Form Builder.

    1. -How-can-I-receive-SSL-Submissions


    2. -Enabling-Security-Certificate-Seal-on-Secure-Forms


    Let us know if you need further assistance on this.



    As for the PDF, Spreadsheet, type of data collection available -- I have move the question here

    We will attend to it separately.