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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not responsive

    Asked by tarishafitbody on April 28, 2015 at 08:52 AM

    My form is supposed to be responsive, however it is not rendering properly on mobile platforms. I have tried embedding the code, source code, and iframe. It is not my website or the CSS because I'm using two others of your forms and they render just perfectly. When the forms in question were first embedded, they worked properly, then simply stopped. 

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    JotForm Support

    Answered by Jan on April 28, 2015 at 12:17 PM

    Hi there,

    I cloned your form and found out that you forgot to check the option to make form responsive in the Form Designer.

    Please go to Form Designer. Under the "Form Layout", please enable the "Make this Form Responsive". Just save the changes then close the Form Designer or preview the form.

    Here's a guide if you need one. 

    Hope this works. Thank you.