What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Firefox: Validations and conditions not working on form due to Date Picker widgets

    Asked by EpiscopalSeniorLife on April 28, 2015 at 03:14 PM
    Also, the second issue is with conditions on IE/FireFox. There is an "add another employee?" radio button, (that only works in Chrome) that is defaulted to "no", and the subsequent employee fields are hidden. When the user changes the option to "yes" those fields should show up again.
    validations conditions
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    JotForm Support

    Answered by Mike on April 28, 2015 at 05:40 PM

    I was able to reproduce the issue in Firefox browser. A bug report ticket has been forwarded to our Development Team for consideration.

    In the meantime, you can switch to an iFrame embedding method. It should fix the issue with your embedded form.

    Getting the Form iFrame Code

    Thank you.

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    Answered by EpiscopalSeniorLife on April 28, 2015 at 05:42 PM

    Thank you for that. I will swap to the iFrame method now. 

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    Answered by EpiscopalSeniorLife on May 01, 2015 at 10:19 AM

    I have used the iFrame code while waiting for your reply, but that appears to have its own separate issue now. Using firefox on a mac, there is crazy white space at the end of the form, but firefox on a PC it doesn't have any extra white space. Using chrome on a PC there is a different amount of white space.

     

    Has there been a response to the bug report yet?

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    Answered by Ben on May 01, 2015 at 01:02 PM

    As soon as there is any response from our developers, you will see it on this thread and receive an email notification about it.

    At this time there is no update in regards to this, but I see the cause of the white space.

    It is caused by the lack of the script part that comes together with the iframe form in charge of resizing it.

    As your jotform is embedded using pure iframe code, you should change its height to have less white space if you so desire.

    Do let us know how it goes.

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    JotForm Support

    Answered by TitusN on May 07, 2015 at 01:41 AM

    Hello, 

    We have updated the date picker widget  - so your conditions should work normally on all browsers. 

    I've tested a copy of your form with JS Embed and conditional logic  responds as expected. 

    Kindly embed using the script embed method and try it out - 

    Please Let us know if you have further difficulty.