What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are we getting this error message?

    Asked by 32ice on April 28, 2015 at 05:54 PM

    When you click to open form it say Form Over Quota. We have used all our secure submission but we should have plenty of unsecured left. i have checked the form link on our site and it is linked to the unsecured form.  Please advice, thank You

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    JotForm Support

    Answered by ekrem on April 28, 2015 at 06:32 PM


    You are allowed to do max 10 SSL submission. No matter how many normal submissions you do, as soon as  you exceed 10  SSL submissions, your account submission will be disabled.

    For example you can do the following for per month:

    * Max 10 SSL + Max 100 normal submission

    I set your number of SSL submissions to zero. Your account is active now. If you need more than 10 SSL submissions, you can switch to paid accounts.