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    CSV and Excel won't download

    Asked by dawnhendrix on November 13, 2011 at 08:50 PM

    I am trying to download one of my older forms in either .csv or .xls format and both act like they are processing then stop.  I cannot get anything to download.  Can somoene help me?

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    JotForm Support

    Answered by liyam on November 14, 2011 at 02:43 AM

    Hello dawnhendrix,

    Let me submit a ticket to our development team for them to take a look at this. 

    Thank you for your patience.

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    Chief Technology Officer

    Answered by eee on November 15, 2011 at 11:06 AM


    I have tried to re-create the problem, but I'm able to download both Excel and CSV files.

    Could you please try again and inform us about it?

    Kindest Regards,