What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Site slow?

    Asked by voiceamerica on April 30, 2015 at 01:43 PM

    Today the entire jotform service seems to be very slow. we have just started switching all of our stuff from Adobe and now the system is very slow.

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    JotForm Support

    Answered by Charlie on April 30, 2015 at 02:50 PM


    We have not received any similar reports regarding a service interruption or an unusual activity with our servers. You can check the status of JotForm in this link for any downtime or problems: http://jotformstatus.com/.

    Could you try clearing your browser's cache and form's cache and see if the forms are still loading slowly.

    We'll wait for your response.

    Thank you.