What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Still not receiving response emails.

    Asked by samsplace3 on April 30, 2015 at 09:07 PM

    Okay, so I tried recreating a new email response, resubmitted new embedded codes, checked the bounced back emails.  All orders are received in jot form but still not receiving the emails in my in box.  Can you help? 

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    JotForm Support

    Answered by Charlie on April 30, 2015 at 11:15 PM

    Hi @samsplace3

    I see you already have an opened thread regarding this matter, please do reply on it so that the flow of the conversation can be continued and so that we can better assess what works and not from the previous suggested solutions. Please do send your replies here: http://www.jotform.com/answers/562340. We'll wait for your response there.

    Thank you.