What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change my email address

    Asked by chrismunt2424 on May 01, 2015 at 05:04 PM
    Page URL:

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    JotForm Support

    Answered by jonathan on May 01, 2015 at 06:19 PM

    You can update your account email in  your JotForm My Account Profile page while logged in to your account at http://www.jotform.com/login

    link: http://www.jotform.com/myaccount/profile


    Let us know if you need further assistance.


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    Answered by gr8tags4u on May 01, 2015 at 09:52 PM

    I have tried this changed back and forth between 2 different email addresses and neither one gets the email of the jotform but I do get the change email address notifications. ??

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    JotForm Support

    Answered by BJoanna on May 02, 2015 at 02:40 AM

    If I understood you correctly you want to change Email address on which you are getting submissions when user submits your form.

    You can do that inside of Email Notification by changing Recipient Email address.

    Inside of this guide you can find out how to set Email Notification.


    In case that you want to send Email to Multiple Recipients please read this guide.


    Hope this will help. Let us know if you need further assistance.