What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What about cart abandonment.

    Asked by johnrs11 on May 01, 2015 at 07:05 PM

    What about cart abandonment.

    Shouldn't this be a top five CONCERN?

    We are forgetting that forms are meant to be completed.

    Follow through using cart abandonment details need to be first priority in form completion.

    This is a re-post of a comment on 3 Widgets That Will Save Your Form Visitor Time

  • Profile Image

    Answered by raul on May 01, 2015 at 08:43 PM

    I'm sorry, but I'm not quite sure if I understand your question correctly.

    The form completion would depend always on the user, there's no method that would "force" a user to complete a form. So, if the user wants to drop a cart or wants to leave a form without completing it, in my opinion it should be allowed all the time.

    But, I'm not quite sure if this is what you're referring to or not. So, if you could please provide more details about your concern so we can better understand it, it would allow us to provide a more accurate answer.