Form submission error

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    Asked on August 31, 2010 at 05:30 AM

    1. I got the follow error each time I try to submit a form:

    Opps. Cannot open log file:/tmp/logs/jotform.all


    2. I also cannot save any amendments made to the forms I have created.


    Can this be sorted out immediately please....?

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    Answered on August 31, 2010 at 09:33 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. We are now looking into the problem.

    JotForm should work fully now since other servers has taken over the load. You should not see any errors any more.