What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The password reminder doesn't work

    Asked by Eva on November 14, 2011 at 11:40 AM
    I forgot my password and have asked to resend my password. I follow the instructions in your email, but when I ask for a new password, the form doesn't work.
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    Answered by AtacanC on November 14, 2011 at 12:26 PM

    We're currently experiencing a technical issue. Our developers will fix it as soon as possible. Please try again in 20 minutes.

    Thank you very much for your understanding and cooperation.