What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been blocked. Please, unblock it.

    Asked by appmix on May 04, 2015 at 12:03 AM

    Hi. I think I know why you guys blocked my account: I created a form "simulating" a login page. It isn't supposed to be a fake page intended to steal signing in information. I was just testing out the submit button being hyperlinked.


    Please, unblock my account. I'm seriously gonna need it starting this week, and probably even going to upgrade it.

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    JotForm Support

    Answered by ekrem on May 04, 2015 at 02:26 AM


    Because of 'PayPal Pro Payment Form' your account was autosuspended by our anti phishing filter, however after manually reviewing it, I found it a mistake so I have reactivated the form and added it to the white list, so it won't happen again on this form in the future.


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    Answered by appmix on May 04, 2015 at 01:30 PM

    Thank you

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    Answered by Shadae on May 04, 2015 at 02:14 PM


    On behalf of my colleague, you are most welcome.

    Please feel free to contact us if you need further assistance.

    Thank you.