Cancel my Premium Account

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    kumon
    Asked on May 04, 2015 at 12:09 PM

    Hi, i have a premium account but i need change them to free account.

    May you help me with that?

    Thanks a lot

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    david
    Answered on May 04, 2015 at 01:03 PM

    Hi,

    I went ahead and manually cancelled your subscription.  Your account will be automatically downgraded back to "Free" on May 14th, 2015.  You will no longer be billed for this account.

    If there is anything else we can help you with, just let us know and we will be happy to do so.

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    kumon
    Answered on May 04, 2015 at 01:15 PM

    Thanks a lot, David.