What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel my Premium Account

    Asked by kumon on May 04, 2015 at 12:09 PM

    Hi, i have a premium account but i need change them to free account.

    May you help me with that?

    Thanks a lot

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    JotForm Support

    Answered by david on May 04, 2015 at 01:03 PM


    I went ahead and manually cancelled your subscription.  Your account will be automatically downgraded back to "Free" on May 14th, 2015.  You will no longer be billed for this account.

    If there is anything else we can help you with, just let us know and we will be happy to do so.

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    Answered by kumon on May 04, 2015 at 01:15 PM

    Thanks a lot, David.