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    "An error occured while saving your form" message is shown when I try to save my form

    Asked by zafanorMDQ on May 04, 2015 at 03:13 PM

    Hello, I have a mistake in wanting to save the form, I cleaned the browser cache and follows the same error: "An Error occured while saving your form". Buttons to save and preview not working. thanks

    the form: http://www.jotform.com//?formID=42875585535670

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    Answered by raul on May 04, 2015 at 03:32 PM

    After cloning your form to inspect it, I noticed that you've a lot of conditions in it which are causing this performance issues.

    Please note that conditions are handled using JavaScript and placing 1058 conditions in a form is a pretty high number. Can you provide more details about what do you want to accomplish in your form? Based on what I saw the conditions are there mostly to show fields of your form.

    So, I suggest you to reduce the number of fields and conditions in your form to avoid this performance issues. If you could provide more details on how would you like your form to work we can help try to help you out to accomplish it using other fields.

    For example, I think you can use the dynamic dropdowns widget for the Marca, Modelo y Versión fields of your form.

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    Answered by zafanorMDQ on May 04, 2015 at 03:40 PM

    Already I tried that but it is limited Widget characters


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    Answered by raul on May 04, 2015 at 03:54 PM

    I presume that by limited you're referring that you're not able to add more options to the widget, is that correct?

    If so, you might use different widgets and separate the brand, model and version by country of precedence, for example, you could add a dropdown so people can select if their car is European or Japanese or American and then using conditional logic to show the corresponding widget with the corresponding options.

    Would that be a feasible solution?

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    Answered by zafanorMDQ on May 04, 2015 at 03:56 PM

    I'll try, thanks raul.

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    Answered by raul on May 04, 2015 at 04:11 PM

    You're welcome.
    Let us know if you need our help one more time.

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    Answered by zafanorMDQ on May 04, 2015 at 06:14 PM

    Sorry, but not how to start what you propose with the option of Widget "dynamic dropdown". I do not know how to connect the logical conditional between Brand - Model - Version.
    Can you help me? thanks

    This is the new form:


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    Answered by raul on May 04, 2015 at 06:27 PM

    Well, I was suggesting something like this: http://form.jotformpro.com/form/51237521140947

    Basically, you would create a widget for each origin in which you would like to split the models of your cars and show only the corresponding widget when the user selects an option on the first drop-down.

    If you're ok with dividing your dropdowns like this, feel free to clone the demo form to your account. If not, let us know which way you would like to do this division and we'll do our best to help you out.