Why aren't updates to my jotforms showing up?

  • Profile Image
    kiwicoffee
    Asked on November 14, 2011 at 02:51 PM

    I have made changes to a jotform and it shows up correctly in preview, but the changes don't show up when using the URL

    http://www.jotform.com/excel/13174613183

    What's up?

  • Profile Image
    fxr
    Answered on November 14, 2011 at 03:48 PM

    Why do you have the 'excel' in the URL path there?  

    You dont seem to have a form with an unique ID of '13174613183 ' at all.

     

    Are you sure thats the correct URL for the form you seem to having an issue with?

     

     

     



  • Profile Image
    jflaherty
    Answered on November 17, 2011 at 02:12 PM

    Having the same problem that updates are not visible on my Facebook page.  When I preview on the jotform.com site, I see my updates but not on the Facebook page:

    Copy and pasted this code into the TabPress app:

    <iframe allowtransparency="true" src="//form.jotform.com/form/13205221707" frameborder="0" style="width:100%; height:1203px; border:none;" scrolling="no">

    </iframe>

  • Profile Image
    fxr
    Answered on November 17, 2011 at 03:56 PM

    @jflaherty

    try changing the iframe embed code to:

    <iframe allowtransparency="true" src="//www.jotform.com/form/13205221707" frameborder="0" style="width:100%; height:1203px; border:none;" scrolling="no">

    </iframe>

     

    Let us know that helps. Also in the future please open a new thread for your issue, it just helps us track issues a little better.

    Thanks.