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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    backspace clears form

    Asked by rwertin on May 04, 2015 at 08:39 PM
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    Answered by 825orion on May 04, 2015 at 08:41 PM

    Hey rwertin:

     

    I believe that your problem may be that the backspace button does not, in fact, clear the form, but takes you to a previous page, without saving, creating the effect of clearing the form.  I hope this is helpful.

     

    -825orion

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    Answered by rwertin on May 04, 2015 at 08:48 PM

    No it carried me back to the beginning of the forms page and cleared out all the data. There are 6 pages in the progression of the forms used ...it carries you back to page one and clears all data.?

     

    I also use the page tabs at the top (add-on) and they do not always show...have to keep hitting refresh in order to get them to work? Any reason why?

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    Answered by 825orion on May 04, 2015 at 08:55 PM

    Hey rwertin:

     

    This may be because you have an internet or browser problem.  If you have any other browsers, try to use them for it.

     

    -825orion

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    JotForm Support

    Answered by ashwin_d on May 05, 2015 at 01:03 AM

    Hello rwertin,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/564075-Browser-backspace-key-is-resetting-the-form-#1 

    Thank you!