What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fillable PDF can not be created

    Asked by aafodor on May 05, 2015 at 12:24 AM

    I imported a form from Adobe Forms Central, edited it and it looked fine on your site.  Then I tried choosing Create a PDF Form under the More tab and it downloaded a file that is zero bytes and un-open-able.

    What am I doing wrong?


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    JotForm Support

    Answered by BJoanna on May 05, 2015 at 05:15 AM

    Sorry for inconvenience you have.

    I was able to reproduce problem you mentioned.  I will escalate this problem to our developers so they can look into it. We will inform you via this thread when they resolve problem with creating fillable PDF. 

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    JotForm Support

    Answered by mustafa on May 14, 2015 at 09:21 AM


    Sorry for the late response. This issue was fixed today, i tested with your form and could obtain PDF file. You can generate your PDF form now. thanks for your patience.

    PS: We are aware PDFs can be generated much better and we are working on that.